Client requirements from a hydraulic repair provider

The hydraulic repair business is a very competitive market, with many competitors.

Several studies have been conducted and the same critical few expectations.
Clients expectations of hydraulic vendors are shown below.

Top four priorities:
         1.   Price
         2.   Turn time
         3.  Quality
         4.  OEM dealer

Majority of current repairs are related too:
         Hydraulic cylinders- primarily reseal
         Hydraulic Pumps
         Hydraulic Valves

To earn the business of a new client three priorities were identified:
          1.   Turn time
          2.   Price
          3.   Pick-up and delivery